10 Great Ways to Attract New Customers to Your Small Business

Online or physical, customers are the lifeblood of any business. If you have a good influx of customers, surely you will be able to make heaps of money. Amazon has a customer-centric approach because it only focuses on their happiness. It encourages sellers on its platform to keep a check on customer reviews. Amazon makes sure that you do your best in approaching new customers and providing excellent services to retain them. Many agencies like Urtasker provide full-service amazon management and make sure that more people are attracted to your business.

Amazon is always on your mind when it comes to shopping, especially when you aim at bulk purchasing. You will have to make sure that you have a lot to offer to your visitors to make them your customers. It is difficult for small businesses to get more customers because they do not have a lot more recognition in the market like big brands. SEO plays an important role here. The popularity of the business can be maintained by implementing the correct strategies of SEO, as well as improving data security with cyber insurance. This will help you to get a high ranking on Google. The rest depends upon you!

Customer purchase process:

Before moving forward, we have to understand the stages through which a customer passes before making a purchase decision. It begins with:

• Awareness: this is a pre-sale phase where you will have to create awareness about the products that you have to offer. You will have to make strong ad campaigns so that more people see your ad and get attracted. Make sure that you enter some valuable information in your advertisement that helps in creating awareness about the use of your product. This will help you in getting the right customer rather than just traffic.
• Consideration: this is the 2^nd phase which is also a part of pre-sales. Here, the potential customer will follow your brand and read more about your products. It will explore your brand and company to a great extent because, at some point, he has made his mind to buy from you. Therefore make sure that he does not regret his decision. You will have to make sure that you present your website in the best possible way because aesthetics play a key role here.
• Purchase: this phase denotes your success. If you have succeeded in attracting your visitor, then your visitor will definitely buy your product and become your customer.
• Retention: this is the after-sales phase. This will only occur if you have delivered a quality product in the previous phase. Your customer will buy from you more if he is satisfied with your product and your service. This will help him to be loyal to your brand, and you will be able to retain him.
• Advocacy: this happens when your customers become your advocate. They promote your brand and its products by bringing in more people or referrals. To reach this stage, you will have to pass the above-stated stages successfully.

If you wish to get help in this regard, checkout Urtasker, which is a full-service amazon agency and has been working professionally for a long time.

Tips to attract customers:

Offer discounts:

Who does not like to avail discounts? Every person who loves to do shopping looks for some discount offers that brands offer from time to time. Thus, create a unique and alluring discount offer for your products also. Even if you have to throw a “buy one get one free” card in the market, do not hesitate. Such selling tactics bring in more new customers and multiply revenues like never before. You will have to keep an eye on the strategies that have shown good results and improve them for the future.

Use your old customer’s loyalty:

When you have a bulk of old customers who have been loyal to your brand, why not make use of it? Create a loyalty program for them and offer them perks that are especially for them, like surprise hampers, discounts for old customers, etc. Then ask them politely to bring in referrals like friends, family members, or office mates. You can send them an email and acknowledge their loyalty. In return, ask for referring five people and offer them a first purchase discount as well.

Reach out to your old dormant customers:

There might be some customers who have bought from you just once and then forgot you. Probably someone else got their attention in a far better way than you. Do not lose hope as you can always contact your old customers with some great offers. Send them emails that entail your concern about them being vanished from the scene. You can offer them promotional discounts as well. They will come back for sure. It is worth a gamble, at least!

Meet new people:

Create awareness amongst people by going to the market yourself. You can get a chance to meet new people and explain to them how your product can be of benefit to them. Do not just sell; make people realize that they need your product.

Update your social media and website:

When you get someone’s attention, the first step they take is to visit your website and your social media appearance. You will have to make your website visually aesthetic so that more people get attracted to it. Your social media should be filled with posts that speak of your worth and how you aim to facilitate people with your product. Gather as many reviews on your site and social media because people first read them before buying anything.

Look for partners:

Finding someone who is going through the same struggle can be your biggest ally. So make companies your partners or at least offer them partnerships who have the same problems just as you. This is a smart way of attracting new customers because your number of customers will start to multiply. 

Showcase your strengths:

There are a number of people who do not care about discounts or offers. They care about the quality and the strength of your company. It would be wise to attend industry-based meetings and represent your strengths there. Sending your marketing team to attend webinars or workshops can also help you in getting more attention. People will start to know your name, at least if they don’t buy from you at first.

Add real testimonials on your website:

People are getting sensible when it comes to online shopping. They tend to read the reviews and testimonials before purchasing any product. Add as many testimonials on your website as you can. It will help Google to bring your website to a high ranking in SERPs, and more people will be able to find you.

Advertise your brand:

Advertisement remains the favorite technique of every company to get more people as a traffic inflow. Printed flyers and signboards are a good way to do so. Signboards and hoarding on roads are read by every person passing by. It produces a slow but good response. Run ads on television and online media as well so that more people get to know about you, and the chances of getting them as customers increase.

Participation offers:

Ask your existing customers to bring in a friend or a relative to get a special discount. This is somehow the same as the referral technique but it will require physical participation, so a new element is added!

Conclusion:

It is very difficult to gain recognition amongst people who know all the online tactics of getting sales. Amazon has always welcomed sellers to bring in customers but using the right and legit ways. By working on the above-stated tips, any small business can get a chance to increase its number of customers to maximize its profits. What are you waiting for?