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How to PUBG Maps Download Option Not Working Issue in Version 2.4.0

by Team Techager
PUBG Maps Download Option Not Working Issue

Have you received the latest version 2.4.0 in PUBG Mobile? Then probably, you are facing “PUBG maps download option not working issue”. There could be several issues but here we explored the best way to fix this issue. Make sure you will follow all types and guide according to our methods.

Take Steps to Fix PUBG Mobile Maps Downloading Issue in Version 2.4.0

According to my personal experience. Recently, I got the new latest update from PUBG Mobile. Once I had done the updated and found the maps downloading option not working issue. I tried my best but was unable to download it. Then I have taken the steps mentioned below and fixed the issue easily.

Change the Internet Connection

If you are using a low internet connection, then shift to a good internet connection. This is one of the most possible issues that accrued in the PUBG maps downloading issues.

If you are using a Cellular internet connection, then try to connect WIFI connection. Then restart the game. Hopefully, you will show the maps downloading option in PUBG Mobile.

Logout and Restart the Game

If you think, the internet connection is good that you are using then go into the PUBG game and log out from your account. Then restart the game and check the maps downloading option. If it still not working, then follow the below steps.

Restart the Device

Doesn’t matter if you are using an Android, iPhone, or iPad device for playing PUBG Mobile. You must restart it and open the game.

In this way, you can fix the maps downloading issue because some files are not working correctly according to game data so when you restart the game and device it could be adjusted.

Clean the Cache

If you are using an Android device, then can easily clean the cache. You have to go into the settings and find the PUBG Mobile game in the “Application” folder. Then clear the cache. Make sure you just cleaned the PUBG Mobile cache folder not the data.

Clear the PUBG Mobile game Cache
  • Go into settings
  • Find the applications (PUBG Mobile)
  • Clear the Cache.

For iPad and iPhone users, you have to clean the cache according to the device. You can follow the YouTube video for iPhone cache clean.


If you clear the PUBG Mobile data, you will lose the all data and need to download again all data that is essential to run the PUBG Mobile game.

Caution: Just clear the “Cache”, don’t clear the “Data”

Once you have done this job, you have to restart the game and check the maps downloading option. If it still not working, then you have to repair it. We mentioned the all details in the below step.

Repair the Initial Settings

The last step is “Repair the initial settings”. You have to repair the PUBG Mobile settings. If you don’t know how to repair it then follow the steps:

  • Open the PUBG Mobile
  • Go into the “settings” option and logout the PUBG account
  • Click on the “Repair” option
  • Find the “Routine Repair” option and click on okay.

Once it’s completed, you have to open the game again, and will fix the PUBG Mobile maps downloading option not working issue in the latest version.

Caution: just select the “Routine Repair” option, don’t select the “Restore default settings” or “Delete Maps”

Key Point

Don’t use any VPN or third-party software, or apps for closing or removing caching in PUBG Mobile. It could be damaging and harmful to your PUBG Mobile account. Always use authentic and legal ways to fix this issue. We don’t recommend you use any third-party methods, apps, or software. Keep your account safe from hackers.

Final Thoughts

One of the most used methods to fix the “PUBG Mobile maps downloading button not working issue” is an internet connection. As we mentioned above, keep your internet strong and fast. You will never face this issue if you have a good internet connection. If you still facing the issue then wait for 2 to 3 minutes, fast internet takes some time and fixes this issue automatically.

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