Kucoin is a crypto exchange and trading platform used by traders. This platform offers to sell and buy currencies widely to its users. You can also trade on many other currencies like Bitcoin, Ethereum, etc. it is considered as a safe exchange platform. Kucoin is also known as “The people’s Exchange”. Kucoin provides 24/7 services to its users in many languages. It is widely used in South Korea, Turkey, Japan, India, and many more.
If you have created an account on this platform and want to delete or freeze it then this post will guide you to the complete way through which you can remove your account.
Table of Contents
How to Delete Kucoin Account Permanently? (Stepwise Guide)
There are several methods to delete your account on a permanent basis from Kucoin platform. Follow these easy methods if you want to delete or close your account permanently.
Step 1: Withdraw your funds
- Log in to your Kucoin account at kucoin.com.
- Click on the “Assets” tab in the main menu.
- Choose the “Withdraw” option.
- Select the cryptocurrency you want to withdraw.
- Enter the address and amount of the withdrawal, then click “Confirm.”
- Complete the withdrawal process by entering any required security verifications, such as 2FA or email confirmation.
- Repeat this process for all cryptocurrencies in your account until your balance is zero.
Step 2: Disable API Keys
- Click on the profile icon in the top-right corner of the screen.
- Select “API Management” from the dropdown menu.
- Locate any active API keys and click the “Delete” button next to each one.
- Confirm the deletion of the API keys by entering the required security verification.
Step 3: Contact Kucoin Support
Kucoin doesn’t provide an automated method for deleting accounts. To request account deletion, you will need to contact Kucoin’s customer support.
- Go to the Kucoin Help Center at https://support.kucoin.plus/hc/en-us.
- Click the “Submit a request” button in the top-right corner of the page.
- Select “Account & Security” from the “Choose your issue type” dropdown menu.
- In the “Subject” field, enter a clear statement like “Request for Account Deletion.”
- In the “Description” field, provide a detailed explanation of your request, including your reason for deleting the account. Please note that you may be asked to provide additional information or verification to confirm your identity.
- Attach any necessary documents, if required.
- Click the “Submit” button to send your request.
Step 4: Await Confirmation
Kucoin’s customer support team will review your request and respond to you via email. This process may take several days or even longer, depending on the volume of requests they are handling. Be patient and wait for their response.
Step 5: Follow any additional instructions
Kucoin support team may require you to provide additional information or complete specific tasks before they can delete your account. Follow their instructions carefully, and your account will be deleted.
Quick Method 1:
By sending an email:
- Go to your Gmail section on your mobile or laptop.
- Now click on compose to write a new email for deleting your account.
- Now enter the proper and meaningful full subject for the mail
- Write down a concise paragraph including your account details name etc.
- Now send this email to [email protected]. It is the easiest method to delete your account from Kucoin.
Quick Method 2:
By support page:
This method also easy to close your account from this platform.
- Go to the Kucoin support page and visit the help center section.
- Now on the help center page, you have to choose other issues.
- Provide the email address that you have linked to the account while creating it.
- Now write the subject for closing or deleting the account and choose the high-priority tab.
- Write down a few lines about the cause and detail of the account to delete and within 24 to 72 hours your account will be successfully closed on a permanent basis.
Note: Once your account has been deleted, you will no longer have access to your Kucoin account, and any remaining assets will be lost. Ensure you have taken all necessary precautions before proceeding with the deletion process.
How to Freeze Your Kucoin Account? Expert Guide!
If you don’t want to delete your account permanently and want to freeze it for a specific period of time, then you can also do so through the Kucoin app or simply by visiting the profile.
- Visit the Kucoin app or log in to your profile.
- Now go to your profile and choose the security tab from there.
- Now in the security setting scroll for the freeze option.
- Choose the freeze option or you can also delete the account from there.
- In this way, you can freeze your account easily.
How to Delete Payment Gateway from Kucoin?
Before deleting your account make sure you have deleted your payment method from your Kucoin account for that follow the below steps:
- Login to your Kucoin profile.
- Now click on the setting option in the menu and then click on the payment methods.
- Now tab on each payment method and then remove your payment gateway or method from there.
- After deleting your payment method from your account you can delete your account.
FAQs:
What is Kucoin?
What payment method does Kucoin support?
Is it possible to recover my Kucoin account once it’s deleted?
How do I withdraw my funds before deleting my account?
Can I transfer my assets to another exchange before deleting my Kucoin account?
How long does it take to delete my Kucoin account?
Will deleting my Kucoin account affect my credit score or financial history?
Final Words
Kucoin is a widely used currency exchange and trading app used across the USA and many other countries. If you are facing any difficulty to delete your account or want to freeze it on a permanent basis, then this post has completed all methods for you. Thanks for visiting.